[EDIT: 8-14-14] Forgive me guys as I'm getting swamped with comments about this situation. Since the original posting, we have learned that:
1) Pixlett/Toxic is a minor.
2) That if prosecuted, the parents will be held accountable, not the child.
3) At most, if convicted, she faces being marked as 'delinquent', and subsequently placed on probation unless she is tried as an adult, in which case, she would then be charged with theft/fraud, and face 3 years or more years in prison.
4) We have found who we believe to be identified as the suspect theif. From here, we should be able to file something [not sure what yet] against her/them in court.
and I are doing our best to dig up what we can about legal proceedings to have her delt with. Having her under 18 makes this extremely difficult to deal with legally, and also, each state has their own laws so I have to look at laws much different than my own. (which again, makes this hard)
I will update when we figure things out further. Until then, ANYONE who was affected, please fill this out:
Where the Deal Took Place:
What Was Being Sold:
Amount Paid by buyer (if SEPARATE, please list each transaction individually):
Name and E-mail used by buyer:
Explanation of the Situation:
[EDIT] ToxicMutagen IS Pixlett!
- IS A KNOWN THEIF/SCAMMER. SHE BIDS ON YOUR ART OR ADOPTABLE, PAYS FOR IT, AND SOME WEEKS LATER REQUESTS A CHARGEBACK.
IF YOU ARE ONE OF THE MANY PEOPLE WHO HAVE BEEN SCAMMED, PLEASE FOLLOW THESE DIRECTIONS:
1) CANCEL ANY PENDING PAYMENTS. THE USER'S EMAIL IS JACOBREDARCANINE@GMAIL.COM -- DO THIS ASAP BEFORE "JAKE HRACH" FILES A CHARGEBACK AND YOU GET STUCK WITH A NEGATIVE BALANCE OF THE AMOUNT HE/SHE PAID YOU.
2) CALL PAYPAL OR WHATEVER SERVICE YOU USED TO GET PAID WITH.
--> www.contacthelp.com/PayPal/customer-service <--- USE CONTACT HELP AND GET TO A REP. TELL THEN WHAT HAPPENED (BUT DO NOT MENTION ANY SPECIFICS, JUST SAY "DIGITAL COMMISSIONED ART". PP MAY FREEZE YOUR ACCOUNT.
3) PLEASE SEND ME ANY AND ALL INFO REGARDING PIXLETT'S SCANDAL FOR YOU. IF I CAN COLLECT ENOUGH TESTAMONIALS, I CAN FORWARD THEM ALL TO PAYPAL FOR EXTRA CONFIRMATION SO THEY WILL HOPEFULLY TRACE THIS PERSON AND HAVE THEM JAILED FOR ONLINE FRAUDING.
PLEASE SEND THINGS LIKE:
-COMMENTS THAT STATE THEY WERE BIDDING/WHERE THEY "WON" THE AUCTION OR PURCHASE
-ANY NOTES THAT CONTAIN TRANSACTION DETAILS (NOT SPECIFICS, BUT THINGS LIKE PAYMENT, THEIR NAME AND SHIPMENT INFO IF ANY)
-BE SURE TO INCLUDE THE NAME USED ON THE PAYPAL (NOT YOURS, PIXLETT'S) OF THE BUYER (JAKE HRASCH OR OTHER ALIAS; PLEASE BE SURE TO TELL ME IF THEY USE A DIFFERENT NAME), AS WELL AS THE E-MAIL (JACOBREDARCANINE@GMAIL.COM / OTHER EMAIL IF ANY) , DATE TRANSACTION WAS INITIATED, PAID, AND CHARGE BACKED.
-IF THEY RECIEVED THEIR ITEM OR NOT. THIS IS EXTRA IMPORTANT.
IN THE MEANTIME, MONITER YOUR PAYPAL, YOUR BANK ACCOUNT IF IT IS LINKED TO PAYPAL, AND ANY OTHER SENSITIVE INFORMATIONS.
I POSTED THIS IN HOPES PEOPLE WILL NOT TAKE HIS/HER PAYMENTS
**WARNING TO ALL DEVIANTS**
DO NOT ENGAGE WITH ANY MONETARY PAYMENT WITH THIS PERSON! THEY PAY IN FULL, WAIT A FEW WEEKS, THEN CHARGE BACK. witchpaws HAS CONFIRMED THAT THIS SAME THING HAPPENED TO THEM AS WELL.
FOR YOUR OWN PROTECTION DO NOT, I REPEAT DO NOT ENGAGE WITH ANY MONEY TRANSACTIONS. THIS PERSON HAS SCAMMED OVER 1,000+ ALONE OFF ONE PERSON, THEY GOT ME FOR 20$ AND BY THE LOOKS OF THE PAST FEW PAGES OF COMMENTS, LOOKS LIKE WITCHPAWS AND I ARE NOT ALONE.
IF YOU HAVE ALSO BEEN ATTACKED PLEASE CALL PAYPAL ASAP AND REPORT HIS ACCOUNT AS FRAUD!! BY DOING SO WE ARE ONE STEP CLOSER TO GETTING OUR MONEY BACK AND THIS THEIF WHERE THEY BELONG! THE MORE PEOPLE WHO CALL AND REPORT HER SCAM, THE BETTER CHANCE WE HAVE OF HAVING THEIR ACCOUNT SHUT DOWN AND OUR MONEY RIGHTFULLY RETURNED.
HOW TO REACH PAYPAL CUSTOMER SERVICE
SHE/HE IS A FRAUD!
BLACK LIST HIM/HER FROM ANY AND ALL TRANSACTIONS!!!
Where does the little fuck live, countrywise?
1) Should it occur, call paypal and tell them you've been scammed. Give them evidence of the transaction (granted it's not adult), only mention it's digital goods, and if they file charge back unjustly [what pixlett did], show them that too. They're usually pretty understanding.
2) Don't take the bid at all. Some people do this to save themselves the grief later. Some people really don't like having accounts with activity, but then again, it could be a scammer. It's ultimately up to you if the risk is worth it or not.
Remember that Paypal has a 120-day limit to submitting chargebacks, so after that amount of time has elapsed since your transaction, you're safe. I HAVE heard of instances where blank accounts have been 100% legit, but it really all depends.
I think really all it came down to was, she was a young girl with a credit card, who saw it as "I can buy anything I want to", and as soon as the guardian (cardholder) saw the charges, she charge backed everything because she (herself) didn't authorize the payments. So it's kind of a loophole, if you think about it.
But let's just hope this doesn't happen again, and that PayPal revises a few things to be sure it can't happen again.
is this scammer fucking serious?
This scammer is ridiculous.
Sounds like this scammer Wants To Go To Jail and Get Sued
I can't wait for this person to go to jail and get sued.
I would be laughing so hard at their face.
I hope those people who were illegally scammed got their money back.
Everyone who was involved was reimbursed by PayPal after the initial rejection. I think the case got too large and kept reoccurring, so they really had no reason to doubt what we were saying was true, regardless of the fact that they don't protect digital sales. As far as further legal actions, well, I'm not entirely sure if Paypal pursued them, if witchpaws was able to pursue her legally (since I guess they were very close in living proximity??), but hopefully she gets what she deserves. I don't care that she is a minor, I just hope she was dealt with.
I'm hoping to create a service similar to PP's but it WILL cover the sale of digital goods, as it will be primarily focused on freelance artists like us.
Anyways, I hope none of this happens in the future, I guess their family members already know about this and situation must be hard for them. That's why I think people should often get responsibility tests to see what they are allowed to do or not.
Anyways, I didn't get this right, they pay you, then wait a bit, and then ask for a re-fund right after they receives the art or whatever they want? Technically if they paid in first place, how can some people like witchpaws get a giganticly negative fund? When you get this refund you can get a larger fee than what you payed for? Or did those people use the money in the meanwhile they got their payment? I'm a bit confused xP
I'm sure after the volume (and amount) Paypal probably had to pay to recover this, I am sure they will work on a solution. If not...well, I plan on making my own digital banking service similar to PayPal, but geared towards digital good sellers - though will be ebay friendly too.
Hope this helps. And I hope this idiot gets what she deserves, minor or not. Stealing is still stealing...
That's really bad! It's a shame PP doesn't have this type of protection, this is really horrible!
And how do you guys know that they are a minor?
That's horrible. I hope nobody else gets scammed by this person. If this person comes back I hope he doesn't do this scam-mania again.
Imagine how their parents reacted when they received the monthly bill. '-' LOL
I hope they do get a solution on this '-'. Oh. That would be interesting! ^-^ I imagine something like this could be interesting for digital media:
The person sends you the payment. Then when you finish commissioned work or you send whatever goodies you want, you send the original file to the person in a mechanism that asks: Is this what you were expecting? and you HAVE To insert the original file. Then when you send it you will get a preview. Then there will be buttons like "Yes it is" or "No it isn't" so you don't get scammed and receive a file of whatever else. Or a mechanism like this. Sort of? IDK hahaa. It would be very nice to have an exclusive banking service for digital artists.
True... I'm imagining how this person looks like now, I guess they should be crying and be like "Oh my, what did I do to deserve this?" and also their parents must have taken their computer from them too, I guess?
I believe Witchpaws was able to do some sleuthing and got info on this person, I honestly kind of forgot it's been so long since it happened...if I remember correctly, she looked up the name that was registered to the paypal, and looked through facebook and found someone who matched the description of pixlett via her DA profiles...and yeah, I'm sure her parent/guardian had a heart attack. As far as I know PayPal took it into their hands and probably sued the cardholder, since they can't sure the girl as she is a minor...
I will look into it as I plan to get a business degree anyways, but that may require me to start up a bank.
Ahah you know she is...probably some spoiled brat...
How the hell does a 15-year-old get a credit card ...
She bids on adoptables, pays and then demands a refund? That's it? Don't you think you're taking this a bit too seriously e.e?
I'm probably wrong though lol
Anyways, to your question~
A chargeback is PayPal's way of allowing a buyer to get their money back in the event of unauthorized charges (aka a stolen credit card), a non-shipped item (eg - you buy something online and the seller doesn't ship it to you within a certain time, you can request your money back BEFORE a tracking number is uploaded. Once there's proof of shipment, I believe it's disabled) If she wanted a refund, I think a lot more people would understand. But in this event, she would pay, then issue a charge back, even after receiving the item(s) she paid for. This is illegal and is considered theft and fraud, and for the amount that she stole, about $10,000 or more, is considered a felony and she SHOULD be put in jail for more than 3 years MINIMUM, if convicted as an adult.
I wish it were as simple as she wanted a refund for some art/adoptables, but no. Pixlett used a loophole in PayPal's Seller Protection [it doesn't protect digital goods or services sales] and, once she got the item(s) she would bid on, then paid for, and some weeks later she would issue an illegal chargeback (since she got her items and THEN would take the money back without returning the product, which is stealing) and for a few weeks she did get to keep the stolen money. Paypal was kind enough to reimburse us for everything and now all that is left is to take her to court and press charges -- if PayPal isn't doing so already. The situation's pretty delicate due to her being a minor.
Hope this helps clarify things. ^-^
In this instance, everyone who was affected seems to be reimbursed, myself included. So it's a win for us!
Glad to hear you guys were paid back at the end, I hope Pixlett has learnt her lesson.
Just a thought.
Assuming she did this maliciously, she deserves all the hell now raining on her. Even though most/all artists eventually got reimbursed, they went for a period of time in great uncertainty about whether they can make rent, or pay back student loans, or other life needs that demand a regular and consistent cash flow.
To have someone like this roaming around- and getting away with it because they hide behind their age- is an absolute disaster for those of us who depend on our own hard work (and generally underpriced) commissions to remain independent. (something which is really important now in Australia considering how 'by the bootstraps' our current government is on young people. ie you can't get ANY finanicial support from the government for 6 months if you're under 30 in short go to work or spend money you don't have on uni/college/tafe is the options, and you definitely aren't going to get a job easily if you're under 30.)
You guys should really press the parents on this issue, for all you know it could have been Pixlett who read the email (or her parents are just hiding in the corner and ignoring you thinking you'll go away- something which I've discovered actually happens a lot.) At worst, I'd suggesting going over to physically meet her parents. (are you guys still going to court?)
Realise that PayPal's seller protection sucks for digital artists since it does not cover the sale of digital goods. A good way to divert this from happening is to mail out a physical receipt with tracking that has a physical copy of the completed work, great especially if the person has little history.
I'm not sure if WP has, but they have ignored my FB emails and I don't have money to send out a certified letter. Not to mention I only had 20$ taken from me, so WP is a better candidate to do it than me. Believe me, if we can, we will still see justice no matter how old this idiot turns out to be. The law is still the law...
Time to lawyer up, hit the gym, and delete Facebook!
However, in good news, anyone who was afflicted by Pixlett's email is now being reimbursed. >u<
Though remember, for every 10 fucked up asshole who ruin other's lives, there's one person who will rise above the rest and make you remember that not all people are bad. There's just a hell of a lot more shitheads than there should be, because it's easier to be dishonest and steal from another instead of working for an honest dollar.
In good news, all victims have or are being reimbursed by Paypal. =>
But I have a question. What does she get from this? Yeah she gets her money back but then she would have what she started out with in the first place. With some art. Or she could be selling the art for money?